> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monobot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# SIP Connection

> Configure SIP integration to enable inbound voice calls, routing, and call transfers.

## Overview

SIP (Session Initiation Protocol) allows your bot to connect to telephony systems and handle voice calls.

With SIP integration, you can:

* Receive incoming calls
* Transfer calls to agents or external systems

<Frame>
  <img className="block" src="https://mintcdn.com/monobot-0e0ffe36/90B0L5Hnl7m86xGy/images/telephony/sip_config.png?fit=max&auto=format&n=90B0L5Hnl7m86xGy&q=85&s=5188c1aa459e9dfff3eff975d0af81a8" alt="SIP Integration" width="1603" height="1269" data-path="images/telephony/sip_config.png" />
</Frame>

## Configure SIP Integration

### 1. Open SIP Settings

1. Go to **AI Agents**
2. Open your bot
3. Navigate to **Integrations**
4. Click **Configure** in the **SIP Integration** block

### 2. SIP URI

The system generates a SIP URI automatically:

```
sip:<extension>@<host>:<port>
```

**Example:**

```
sip:34313580@34.200.57.215:5080
```

### 3. Extension

* Can be generated automatically
* Used as an internal routing identifier

### 4. Enable Integration

Enable the **Enabled** checkbox to activate SIP.

### 5. Method

| Method | Description                                  |
| ------ | -------------------------------------------- |
| REFER  | Standard SIP transfer (recommended)          |
| INFO   | Alternative method if REFER is not supported |

### 6. Target URI

Defines the destination for SIP call routing.

The Target URI tells the system where to send the call (typically your SIP provider or PBX).\
The `${extension}` placeholder is automatically replaced with the configured extension during the call.

```
sip:${extension}@<target-host>
```

**Example:**

```
sip:${extension}@44.207.193.100
```

### 7. Save

Click **Save** to apply changes.