About free voice and chat units.

Monobot offers free units to help you start building and testing your agents without any upfront commitment.


💬 What Are Free Units?

Free units are resources you can use to test your bot inside the Monobot Admin Panel.

  • 1 Chat Unit = 1 Bot Response
  • 1 Voice Unit = 1 Minute of Call

You can use them to:

  • Test chat conversations directly in the Admin Panel
  • Make and receive voice calls to evaluate voice agent performance

⚠️ Usage Limitation

Free units can only be used inside the Admin Panel.

Allowed: Testing agents in the Monobot dashboard ❌ Not allowed: Using widgets on public websites or connecting to phone numbers

To deploy on a website or phone number, you’ll need to upgrade to a subscription.


📍 Where to Find Your Free Units

In your Monobot Admin Panel, your remaining free units are visible in the bottom left corner:

They’ll show how many chat responses and voice minutes you still have available.