Configuring and Publishing the Chat Widget

This guide explains how to configure and publish the Monobot CX chat widget on your website.

Accessing the Widget Configuration

  1. Navigate to AI Agents

    • Click on the AI Agents tab in the left sidebar.
    • Find the agent for which you want to configure the chat widget.
  2. Open Widget Settings

    • Click the three-dot Actions menu next to your agent.
    • Select Widgets from the dropdown.

Configuring the Widget

  1. Chat Settings
    • Upload a custom logo.
    • Enable or disable Auto Open Chat.
    • Set the Widget Position (Left or Right Bottom).
    • Adjust size, margins, and round corners.
  1. Design Customization
    • Customize header background, text, and close button color.
    • Change message background and text colors.
    • Modify input field colors and placeholder text.

Generating and Embedding the Widget

  1. Copy the Embed Code
    • Scroll down to the Script Section.
    • Click Copy to copy the widget embed code.
  1. Paste it on Your Website
    • Open the HTML file of your website.
    • Paste the copied script before the closing </body> tag.
    • Save and deploy your website.

Testing the Chat Widget

  1. Open your website and verify that the chat widget appears.
  2. Test interactions to ensure responses are working correctly.