The Knowledge Multi Search by a few Categories action allows your AI assistant to execute multiple search queries across multiple categories simultaneously. Each query is independently matched against the selected Knowledge Base categories, returning top results for each. This action is especially powerful when you want to extract multiple pieces of information (e.g., benefits, pricing, restrictions) from a range of categories in a single step.

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🔍 What It Does

Each query in the Queries field is processed against the selected Categories, returning the top documents per query-category pair. It’s a multi-dimensional search pattern, perfect for assistants that handle complex or structured data requests.
✨ Use this when you want multiple angles or information slices returned from your KB.

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🖼️ Action Interface

Knowledge Multi Search by Categories UI

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⚙️ Configuration Options

Type: string Comma-separated list of queries to execute. You can reference parameters using @, such as @intent, @topic.Example: What is it?, How much?, Is it refundable?
Type: string Comma-separated list of categories in your Knowledge Base to search against.Example: Pricing, Returns, Terms
Type: number Number of documents to return per category for each query. Use 0 to return all available results.Example: 2
Type: number Optional. Specifies how many paginated result sets should be retrieved.Example: 1 or 2 (for multi-page document retrieval)
Type: float Similarity threshold ranging from 0.0 to 1.0.
  • 0.0 = exact match only
  • 1.0 = return everything
Example: 0.4
Type: boolean If enabled, retrieved content will be combined with prior tool outputs.

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🔧 Tips

  • Ideal when your assistant needs to answer several questions from different angles.
  • Combine with summarization tools for grouped output.
  • Query values can be dynamic via parameters like @question1, @question2, etc.
Let us know if you’d like a template that chains this with a summarizer or response generator!
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