Knowledge Base
Add row to CSV
The Add Row to Knowledge Base CSV-file action allows your AI assistant to append a new row of structured data into a CSV file associated with a Knowledge Base category.
This action is useful when capturing dynamic input from a conversation or API and recording it in a standardized format.
🔍 What It Does
This action writes a new row to a Knowledge Base category stored in CSV format. It supports both comma and semicolon delimiters and can be used for logging structured information like support tickets, orders, or user feedback.
✏️ Use this when you want to collect and persist data directly into your KB through automation.
🖼️ Action Interface
⚙️ Configuration Options
🔧 Tips
- Use
@parameter
values inside the row string to insert dynamic data. - Ensure the row format matches the schema expected by your Knowledge Base.
- Combine with conditional logic to only write when specific events occur.
Let us know if you need a sample setup for logging chatbot conversations or feedback!