The Knowledge Search action allows your AI assistant to perform semantic searches across your Knowledge Base and return the most relevant documents. This action is often used as a first step in workflows that require reference data to generate accurate answers or trigger next actions.

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🔍 What It Does

This action queries your Knowledge Base using a search string (static or dynamic via parameters) and retrieves the most relevant documents based on similarity scoring, filters, tags, and categories.

⚙️ Use this action when your assistant needs to fetch context before replying or making decisions.

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🖼️ Action Interface

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⚙️ Configuration Options

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🪄 Tips

  • Use this action early in a workflow if the assistant needs knowledge context to proceed.
  • Pair with a Send Message or API Call action to utilize the retrieved documents.
  • Reference any defined parameters in your Query using @, e.g. @topic, @customerRequest.

Let me know if you’d like to see example tool chains using this action!