The Set Current Flow action allows you to programmatically switch the assistant’s flow during a conversation. This is only applicable if your bot is operating in Flows mode, which must be configured in the Schema tab.
📌 Flows mode enables you to define separate workflows for different intents or interaction stages. Use this action to jump between them dynamically.

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🔍 What It Does

It changes the current active flow for the assistant, effectively rerouting the conversation to another path you’ve defined in your bot schema.

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🖼️ Action Interface

Set Current Flow UI

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⚙️ Configuration Options

Type: string The name of the flow to switch to. This must match a valid flow ID from your Schema tab.Example:
  • booking_flow
  • escalation
When checked, this action will execute without logging its output in the assistant transcript.
When enabled, this action will only run if all previous actions in the chain completed without errors.

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🚦 Tips

  • Always make sure the target flow exists in your bot configuration.
  • Use after routing logic (e.g., LLM classification, function decision) to shift flows.
  • Combine with Return Value or Send Message to signal a transition to the user.
Let me know if you want help drafting flow-switching logic based on user intent!
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