Common
Set Flow Step
The Set Current Flow action allows you to programmatically switch the assistant’s flow during a conversation. This is only applicable if your bot is operating in Flows mode, which must be configured in the Schema tab.
📌 Flows mode enables you to define separate workflows for different intents or interaction stages. Use this action to jump between them dynamically.
🔍 What It Does
It changes the current active flow for the assistant, effectively rerouting the conversation to another path you’ve defined in your bot schema.
🖼️ Action Interface
⚙️ Configuration Options
🚦 Tips
- Always make sure the target flow exists in your bot configuration.
- Use after routing logic (e.g., LLM classification, function decision) to shift flows.
- Combine with Return Value or Send Message to signal a transition to the user.
Let me know if you want help drafting flow-switching logic based on user intent!