Common
Summarize Conversation
The Summarize Conversation action lets your assistant analyze the current dialogue and return a structured summary. This is useful for concluding interactions, capturing key points, or handing off to a human agent.
✂️ Optionally, you can trim the previous conversation context once the summary is generated.
🧠 What It Does
The assistant will evaluate the entire conversation (up to this point), extract useful facts, recognize repeated information, and provide a coherent summary. This result can then be reused in reports, API calls, or follow-up messages.
🖼️ Action Interface
⚙️ Configuration Options
💡 Tips
- Great to use right before calling an API or forwarding to human support.
- Keep summaries short and actionable, or tailor your prompt for detail.
- Combine with Extract Tags to label and store structured metadata.
Let me know if you’d like this paired with export or save-to-CRM examples!