Overview

IP Whitelisting is a security feature that controls which IP addresses are allowed to access your SIP endpoint.
This feature is available for Enterprise plans only.

How It Works

Whitelisting behavior depends on whether IPs are configured:
  • No IPs added → all incoming calls are allowed
  • At least one IP added → only calls from listed IPs are allowed
Once you add an IP address, all non-listed IPs will be blocked.

Why It’s Important

Whitelisting helps protect your system from:
  • Unauthorized access
  • SIP scanning and attacks
  • Toll fraud

Configure IP Whitelisting

SIP Whitelisting

1. Open SIP Settings

  1. Click your Profile icon
  2. Select Platform Settings
  3. Navigate to SIP

2. Add IP Address

  • Enter the desired IP address, range, or pattern
  • Click Add
Supported formats:
  • Single IP: 88.214.8.230
  • Wildcard: 88.214.8.*
  • Range: 88.214.8.230-88.214.8.240
  • IPv6: 2001:db8::1

3. Apply Configuration

  • Changes take effect immediately after adding IPs

Example

No whitelist configured:
→ All incoming calls are accepted

Whitelist configured:
88.214.8.230
→ Only this IP is allowed
→ All others are blocked

Make sure to whitelist all IP addresses used by your SIP provider or PBX.