Branding
The Branding section allows administrators to customize the platform appearance, white-label settings, logos, documentation visibility, and feature availability.Global Branding
Global Branding
Global Branding controls how the platform appears across all pages, widgets, and user interfaces.
Brand Name
Type:stringDisplay name shown throughout the platform.Example:Admin Panel Meta Title
Type:stringBrowser tab title displayed for the admin panel.Example:Admin Panel Meta Description
Type:stringDescription used by browsers and search engines.Example:Logo
Type:imagePrimary logo displayed throughout the platform.Supported sources:- Upload File
- URL
Logo Alt Text
Type:stringAlternative text used for accessibility and SEO.Example:Logo Link URL
Type:urlURL opened when users click the platform logo.Example:Favicon
Type:imageBrowser tab icon displayed when users access the platform.Supported sources:- Upload File
- URL
Widget Icon
Type:imageCustom icon displayed in chat and voice widgets.Supported sources:- Upload File
- URL
Platform Visibility
Enable Onboarding Tour
Type:booleanDisplays onboarding guidance for new users.Disable Bot Templates
Type:booleanHides bot templates from the platform.Enable Documentation
Type:booleanDisplays the Documentation section in the platform.Documentation Link
Type:urlURL used when Documentation is enabled.Example:Enable Integrations Tab
Type:booleanDisplays the Integrations tab within the platform.Disable Widget Settings
Type:booleanPrevents users from accessing Widget Configuration pages.Disable Phone Number Purchase
Type:booleanHides phone number purchasing functionality.Powered By Branding
Disable “Powered By” Link
Type:booleanRemoves the Powered By branding link from widgets.Powered By Brand Name
Type:stringCustom brand name displayed in Powered By sections.Example:Powered By Link URL
Type:urlDestination URL opened when users click the Powered By branding.Example:Features
Enable Billable Units Feature
Type:booleanEnables billable unit tracking and usage calculations.Show Billable Units on Dashboard
Type:booleanDisplays billable unit statistics on dashboards.Login Branding
Login Branding
Login Branding allows administrators to fully customize the login, registration, and password recovery pages.Recommended size:
Login Page Logo
Type:imageLogo displayed at the top of the login page.Supported sources:- Upload File
- URL
Login Page Logo Alt Text
Type:stringAlternative text for accessibility and SEO.Example:Logo Link URL
Type:urlURL opened when users click the logo.Example:Side Image
Type:imageLarge image displayed beside the authentication form.Supported formats:Sign In Image
Type:imageImage displayed on the Sign In page.Supported formats:Metadata
Login Page Meta Title
Type:stringBrowser tab title for the login page.Example:Login Page Meta Description
Type:stringDescription used by browsers and search engines.Example:Terms & Conditions URL (Registration)
Type:urlTerms and Conditions page shown during registration.Example:Authentication Settings
Enable Sign Up
Type:booleanAllows new users to register accounts.Require Multi-Factor Authentication (OTP)
Type:booleanRequires users to verify login using a one-time password.Sign In Page Content
Sign In Title
Type:stringMain heading displayed on the login form.Example:Credentials Text
Type:stringSupporting text displayed below the title.Example:Button Text
Type:stringText displayed on the Sign In button.Example:Forgot Password Page
Forgot Password Image
Type:imageImage displayed on the password recovery page.Forgot Password Title
Type:stringMain heading displayed on the password recovery form.Example:Forgot Password Description
Type:stringDescription displayed below the title.Example:Forgot Password Button Text
Type:stringButton text shown on the password recovery form.Example:Registration Page
Registration Image
Type:imageImage displayed on the registration page.Registration Title
Type:stringMain heading displayed on the registration form.Example:Registration Description
Type:stringDescription shown below the registration title.Example:Registration Button Text
Type:stringText displayed on the registration button.Example:Form Styling
Button Color
Type:colorPrimary authentication button background color.Example:Button Border
Type:stringCSS border value applied to authentication buttons.Example:Button Hover Color
Type:colorButton background color on hover.Example:Button Text Color
Type:colorText color displayed on buttons.Example:Button Shadow (Static)
Type:stringShadow applied to buttons by default.Example:Button Shadow (Hover)
Type:stringShadow applied when hovering over buttons.Example:Button Disabled Color
Type:colorColor used when buttons are disabled.Example:Form Background Gradient
Start Color
Type:colorStarting color of the authentication form gradient.Example:End Color
Type:colorEnding color of the authentication form gradient.Example:Image Column Color
Type:colorBackground color used behind side images.Example:UI Elements
UI Elements
UI Elements allow administrators to customize the appearance of buttons, tabs, sliders, and other interface elements across the platform.A live preview is displayed on the right side of the page, so changes can be checked before saving.
Primary Buttons
Configure the default appearance for primary action buttons across the platform.Background Color
Type:colorDefault background color for primary buttons.Example:Hover Background
Type:colorBackground color displayed when users hover over a primary button.Example:Text Color
Type:colorDefault text color for primary buttons.Example:Hover Text Color
Type:colorText color displayed when users hover over a primary button.Example:Disabled Color
Type:colorBackground color used for disabled buttons.Example:Button Border
Type:stringCSS border value applied to primary buttons.Example:Test Agent Button
Customize the glow effect for the Test Your Agent button.Neon Glow Color
Type:colorColor used for the glow effect around the Test Your Agent button.Example:Tabs
Customize tab appearance across the platform.Active Tab Color
Type:colorColor used for the active selected tab.Example:Volume Control
Customize the volume slider appearance in Speech Settings.Slider Color
Type:colorColor used for the active part of the volume slider.Example:Live Preview
The live preview shows how UI element settings will look across common platform components, including:- Agent configuration tabs
- Test Agent button
- Primary buttons
- Disabled buttons
- Volume control slider
Use the live preview to validate color contrast and visual consistency before saving changes.
Branding changes are applied across the selected tenant and may affect all users immediately after saving.