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Branding

The Branding section allows administrators to customize the platform appearance, white-label settings, logos, documentation visibility, and feature availability.
Global Branding controls how the platform appears across all pages, widgets, and user interfaces.

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Brand Name

Type: stringDisplay name shown throughout the platform.Example:

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Admin Panel Meta Title

Type: stringBrowser tab title displayed for the admin panel.Example:

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Admin Panel Meta Description

Type: stringDescription used by browsers and search engines.Example:
Type: imagePrimary logo displayed throughout the platform.Supported sources:
  • Upload File
  • URL

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Logo Alt Text

Type: stringAlternative text used for accessibility and SEO.Example:
Type: urlURL opened when users click the platform logo.Example:

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Favicon

Type: imageBrowser tab icon displayed when users access the platform.Supported sources:
  • Upload File
  • URL
Recommended size:

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Widget Icon

Type: imageCustom icon displayed in chat and voice widgets.Supported sources:
  • Upload File
  • URL

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Platform Visibility

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Enable Onboarding Tour

Type: booleanDisplays onboarding guidance for new users.

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Disable Bot Templates

Type: booleanHides bot templates from the platform.

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Enable Documentation

Type: booleanDisplays the Documentation section in the platform.Type: urlURL used when Documentation is enabled.Example:

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Enable Integrations Tab

Type: booleanDisplays the Integrations tab within the platform.

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Disable Widget Settings

Type: booleanPrevents users from accessing Widget Configuration pages.

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Disable Phone Number Purchase

Type: booleanHides phone number purchasing functionality.

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Powered By Branding

Type: booleanRemoves the Powered By branding link from widgets.

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Powered By Brand Name

Type: stringCustom brand name displayed in Powered By sections.Example:
Type: urlDestination URL opened when users click the Powered By branding.Example:

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Features

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Enable Billable Units Feature

Type: booleanEnables billable unit tracking and usage calculations.

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Show Billable Units on Dashboard

Type: booleanDisplays billable unit statistics on dashboards.
Login Branding allows administrators to fully customize the login, registration, and password recovery pages.Type: imageLogo displayed at the top of the login page.Supported sources:
  • Upload File
  • URL

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Login Page Logo Alt Text

Type: stringAlternative text for accessibility and SEO.Example:
Type: urlURL opened when users click the logo.Example:

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Side Image

Type: imageLarge image displayed beside the authentication form.Supported formats:
Recommended size:

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Sign In Image

Type: imageImage displayed on the Sign In page.Supported formats:

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Metadata

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Login Page Meta Title

Type: stringBrowser tab title for the login page.Example:

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Login Page Meta Description

Type: stringDescription used by browsers and search engines.Example:

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Terms & Conditions URL (Registration)

Type: urlTerms and Conditions page shown during registration.Example:

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Authentication Settings

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Enable Sign Up

Type: booleanAllows new users to register accounts.

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Require Multi-Factor Authentication (OTP)

Type: booleanRequires users to verify login using a one-time password.

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Sign In Page Content

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Sign In Title

Type: stringMain heading displayed on the login form.Example:

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Credentials Text

Type: stringSupporting text displayed below the title.Example:

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Button Text

Type: stringText displayed on the Sign In button.Example:

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Forgot Password Page

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Forgot Password Image

Type: imageImage displayed on the password recovery page.

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Forgot Password Title

Type: stringMain heading displayed on the password recovery form.Example:

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Forgot Password Description

Type: stringDescription displayed below the title.Example:

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Forgot Password Button Text

Type: stringButton text shown on the password recovery form.Example:

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Registration Page

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Registration Image

Type: imageImage displayed on the registration page.

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Registration Title

Type: stringMain heading displayed on the registration form.Example:

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Registration Description

Type: stringDescription shown below the registration title.Example:

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Registration Button Text

Type: stringText displayed on the registration button.Example:

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Form Styling

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Button Color

Type: colorPrimary authentication button background color.Example:

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Button Border

Type: stringCSS border value applied to authentication buttons.Example:

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Button Hover Color

Type: colorButton background color on hover.Example:

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Button Text Color

Type: colorText color displayed on buttons.Example:

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Button Shadow (Static)

Type: stringShadow applied to buttons by default.Example:

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Button Shadow (Hover)

Type: stringShadow applied when hovering over buttons.Example:

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Button Disabled Color

Type: colorColor used when buttons are disabled.Example:

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Form Background Gradient

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Start Color

Type: colorStarting color of the authentication form gradient.Example:

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End Color

Type: colorEnding color of the authentication form gradient.Example:

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Image Column Color

Type: colorBackground color used behind side images.Example:
UI Elements allow administrators to customize the appearance of buttons, tabs, sliders, and other interface elements across the platform.A live preview is displayed on the right side of the page, so changes can be checked before saving.

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Primary Buttons

Configure the default appearance for primary action buttons across the platform.

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Background Color

Type: colorDefault background color for primary buttons.Example:

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Hover Background

Type: colorBackground color displayed when users hover over a primary button.Example:

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Text Color

Type: colorDefault text color for primary buttons.Example:

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Hover Text Color

Type: colorText color displayed when users hover over a primary button.Example:

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Disabled Color

Type: colorBackground color used for disabled buttons.Example:

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Button Border

Type: stringCSS border value applied to primary buttons.Example:

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Test Agent Button

Customize the glow effect for the Test Your Agent button.

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Neon Glow Color

Type: colorColor used for the glow effect around the Test Your Agent button.Example:

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Tabs

Customize tab appearance across the platform.

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Active Tab Color

Type: colorColor used for the active selected tab.Example:

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Volume Control

Customize the volume slider appearance in Speech Settings.

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Slider Color

Type: colorColor used for the active part of the volume slider.Example:

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Live Preview

The live preview shows how UI element settings will look across common platform components, including:
  • Agent configuration tabs
  • Test Agent button
  • Primary buttons
  • Disabled buttons
  • Volume control slider
Use the live preview to validate color contrast and visual consistency before saving changes.
Branding changes are applied across the selected tenant and may affect all users immediately after saving.